Profile

Company philosophy

For us – the TENSID-CHEMIE – hygiene means much more than just mere cleanliness. Hygiene is also always a synonym for trust and trust is our most valuable capital. For more than 60 years now, we have been setting the standards for first-class products and customer service when it comes to professional cleaning and sanitizing. Our good name vouches for quality, reliability, ecological sustainability and economical profitability.

No matter what industry they are in, to ensure a consistently high level of hygiene is not only a legislative necessity for our customers, but also a means to guarantee a premium product quality. Comprehensive on-site consulting and customer service is therefore a top priority for our field service. We focus on individual concepts and solutions devised in close cooperation with our customers. Each customer has its individual prerequisites and we strongly believe that our way is the only one to make sure these prerequisites are optimally taken into consideration.

Furthermore, the users of our products play a significant role in the whole research & development process. Through our personal customer contact we gain the insight we need into the actual operational requirements on modern cleaning and sanitizing detergents to be able to guarantee the user-friendly products and solutions we stand for.

Without skilled and motivated employees – not only in R & D – we would not be able to keep up with our high quality standards. It is therefore a fundamental concern of ours to qualify our staff ourselves and to continuously provide further vocational training programs and in-house courses on the latest developments in our area of expertise – cleaning & sanitizing. Of course, all employees participate in these programs and courses – independent of the position they have in our company. The many years of service and loyalty our employees show and the excellent reputation we have with our customers prove us right.

Quality management

We are dedicated to producing premium quality, state-of-the-art cleaning and sanitizing detergents. Our whole production process in Muggensturm and Quito is therefore based on a quality management system that complies with the internationally recognized standards DIN ISO 9001:2015 and DIN ISO 14001:2015. To make sure these high standards are constantly met with and we still merit the certificates, our work flows and quality management criteria are regularly subject to both internal and external audits.

At all our locations, we have provided the best possible production conditions for our superior products – including a proactive maintenance of our production facilities to avoid technical breakdowns and a batch-related production in close coordination with our laboratory and logistics teams to guarantee the retraceability of our products.

All staff members are jointly responsible for our quality guidelines. They also play an important part in the definition of our workflow and our production processes to ensure the customer requirements are constantly met with – now and in the future. Of course, all our employees are subject to systematic staff training and development programs.

The quality management guidelines are determined, reviewed and re-adjusted by the company management to make sure our high quality standards are continuously met.

Downloads:
Certificates DQS / Certificates IQNet

Locations/ International

As an international company, it is our claim to be available as a direct contact for our customers, wherever they might be. For this reason, our first subsidiary, "TENSID-CHEMIE Vertriebsges. m. b. H" was founded in Austria in 1989. This was followed by "TENSID-CHEMIE Hungária Kft" in Hungary and "TENSID-CHEMIE Zagreb d.o.o." in Croatia.

We have also established a network of partnership alliances in many other countries such as Russia, Czech Republic, Slowakia, Macedonia, etc.

Austria
TENSID-CHEMIE Vertriebsges. m. b. H.
Hans-Liebherr-Str. 25
A - 6410 Telfs

Phone: +43 (0) 52 62 / 6 44 15
Fax:     +43 (0) 52 62 / 6 44 15 14
HG Innsbruck FN 54780i
E-Mail: office@tensid-chemie.at

(dowload General Terms and Conditions)

Hungary
TENSID-CHEMIE Hungária Kft.
Kerpely Antal u. DIP.
H - 3534 Miskolc

Phone: +36 (0) 46 / 403 569
Fax:     +36 (0) 46 / 530 282
E-Mail: titkarsag@tensid-chemie.hu

 

Ecuador
SMART CHEMISTRY S.A.
Av. De la Prensa N70-121 y Pablo Picaso
Parque Industrial "Las Violetas" 21/Z
EC - Quito / Ecuador

Tel.: +593 (0)2 / 2 59 23 40
Fax: +593 (0)2 / 2 29 43 22
E-Mail: j.salinas@smach.com.ec

 

Switzerland
TENSID-CHEMIE Suisse GmbH
Heuberg 7
CH- 4051 Basel

Phone: +41(0) 61 / 225 03 80
Fax:     +41(0) 61 / 225 03 81
E-Mail: info@tensid-chemie.ch

 

Russia
OOO "DÖHLER NF & BI"
Krasnopoljanskoje schosse 4
RU(S) - 141730 Lobnja, Moskauer Gebiet

Phone: +7 (0) 095 / 916 58 58
Fax:     +7 (0) 095 / 916 58 88
E-Mail: mailbox@doehler.ru

 

Kazakhstan
TOO "Doehler Kazakhstan"
Republik Kasachstan
KZ - 050031 Almaty
Tole bi 302, office 8

Phone: +7 727 2 999 33, 2999 409
Fax:     +7 727 2 222 222
E-Mail: mailbox@doehler.kz

 

Romania
SC TFL CHEMIE TRADING CO SRL
Str. Atelierele Noi, Nr. 37
RO - 7000 Bucuresti, Sector 1

Phone: +40 (0) 21 / 41 00 015
Fax:     +40 (0) 21 / 41 00 015
E-Mail: office@tfl.ro

 

Israel
Grappolo LTD.
Hibat Zion 38885000, Israel

Phone/Fax.: +972-4-6214102
Mobil:         +972-507 80 40 20
www.grappolo.co.il

 

Macedonia
Milosevski Chem DOOEL
Kozle 13a
1000 Skopje
Republic of Macedonia

Phone: +389 75 46 62 82
E-Mail: dmilo@unet.com.mk

 

Bosnia
FIS-PROFESSIONAL d.o.o.
PC 96, 72250 Vitez, BH

Phone: +387 30 717 140
Fax.     +387 30 711 916
Mobil:  +387 61 36 25 34
www.fis-professional.ba

 

Croatia
ZUBA d.o.o.
Ulica kaktusa 70
10 360 Sesvete
HRVATSKA

Phone: +385 1 2049 388
Fax:     +385 1 2049 389
Mobil:  +385 98 99 49 80 4
www.zuba.hr


Armenia
NORAMUT LCC
Komitasa 25-21
AM - 0012 Yerevan

E-Mail: info@noramut.am


Peru

NOVATERRA CHEMISTRY S.A
Av. Próceres 1059, piso 2, Urb. Honor y Lealtad
Santitago de Surco, Lima - Peru

Tel.: +51 1 7588170
Email: d.administrativo@novachemistry.com.pe


Tunisia

General Cleaning Tunisie
Imm Ines F, App 3-2
TN- 2073 Ariana

Phone: + 21(0) 621039793
Fax.:    + 21(0) 671695784
E-Mail.: generalcleaningtunisie@yahoo.fr


Nigeria
EUNISELL Limited
196 A Jide Oki Street
Victoria Island
Lagos
Nigeria

Phone: +234 1 461 24 76 77
E-Mail: info@eunisell.com


Angola
Quimicoil Lda
Estrada de Catete Km 19
AO-Viana

Tel: +244 933 658 057
E-Mail: emanuel.borges@quimicoil.com

Environment

As a manufacturer of chemical products we are, of course, well aware of our responsibility for the environment.

This responsibility does not only include the production process itself, but also the research for and use of ecologically – compatible raw materials that help saving resources.

Ecological sustainability is an important guideline for daily business. Our goal is to resolve the perceived dichotomy between technical progress and environmental protection.

So, for TENSID-CHEMIE Research & Devolpement does not end where the production process starts. On the contrary, based on the principle of an integral ecological responsibility, R & D does also comprise all questions of product application, reusability and disposal.

An environmentally compatible behavior and the care for a corresponding production process is required from all our employees. To make sure these demands are complied with, our staff receives regular training.

Each member of the TENSID-CHEMIE team is well-aware that future generations are affected if we do not take care of an environmentally compatible behavior today and subjects his daily work to this guiding principle.